At Kids Club Paediatric Therapy, we value feedback from families and participants. Your thoughts, suggestions and concerns help us improve our services and support every child and family more effectively.
If you would rather discuss your feedback or concern with a member of our team, we are here to listen and help.
We offer two simple ways to share feedback or raise a concern.
The NDIS Commission handles complaints about safety, quality, and service provision.
Independent advocates assist with understanding rights and making complaints. Key WA providers include:
We follow a clear and fair process when reviewing feedback or complaints.
Complete the feedback form or contact our team to share your concern or suggestion.
Our team will carefully review the information provided and may contact you if further details are required.
We will work with you to resolve the issue and ensure appropriate actions are taken where necessary.
