Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or engage with our services. We are committed to handling your information responsibly and in accordance with applicable privacy laws.
By using our website or providing your personal information to us, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website or services. This may include:
- Name and contact details such as email address and phone number
- Information submitted through enquiry or contact forms
- Appointment or service-related information
- Any additional information you choose to provide when communicating with our team
We may also collect limited non-personal information automatically, such as browser type, device information and website usage data to help improve our website experience.
How We Use Your Information
Your information may be used to:
- Respond to enquiries or requests for information
- Schedule or manage appointments
- Provide relevant services and support
- Improve our website and user experience
- Communicate updates related to our services
- Maintain internal records and administrative purposes
We only use personal information for purposes that are reasonably necessary for providing our services.
Sharing Your Information
- We respect your privacy and will not sell or rent your personal information. Your information may only be shared when necessary, such as:
- With trusted service providers who assist in operating our website or business
- When required by law or regulatory obligations
- When necessary to protect the rights, safety or security of our organisation, clients or others
All third parties handling personal information are required to maintain appropriate confidentiality and data protection standards.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Security measures may include secure servers, restricted access and appropriate data management practices.
While we aim to protect your information, no online data transmission can be guaranteed to be completely secure.
Cookies and Website Analytics
Our website may use cookies and analytics tools to better understand how visitors interact with our site. This information helps us improve website functionality and user experience.
Cookies do not typically identify individuals personally but may collect general browsing data.
You may adjust your browser settings to decline cookies if you prefer.
Access and Correction of Personal Information
You may request access to the personal information we hold about you and request corrections if any details are inaccurate or outdated.
To make a request, please contact us using the details provided below.
Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies when visiting external sites.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. The most current version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact our team.
Email: [email protected]
Phone: 6477 9989